Commercial Insurance and Risk Management Question to you.
I am always interested in changing the status quo. Sometimes we need to ask the insurance buyer what needs to change to improve their risk management and insurance buying experience. Here I put the question then to you.
As a business insurance buyer, please consider and reply to the following:
1) When did you last see your insurance broker?
2) Do you get renewal quotes with time to review them, ask questions and then make an informed decision?
3) Do you feel your insurance broker asks enough information about your company, too much or too little?
4) Are you comfortable that your insurance covers you against major corporate risks?
5) Is the insurance placement process time consuming or frustrating for you?
6) What amount of time does insurance take out of your business day, week, year?
7) If you need to understand something about insurance, do you get a better answer from your broker, or Google/Wikipedia?
8) What would you change about the insurance industry if you had the ability to change it?
9) Do you feel the insurance industry is a leader in the use of technology to deliver service to insurance buyers?
10) Do you prefer to deal with a broker or buy insurance through the web?
Thanks for answering these questions.
Simon Fenn